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Anusha Kannan 13 min

S3:E11: What is Conversational Marketing? [What roles do Chatbots play in Marketing and CX?] + 3-step Framework


💙 SEASON 3 💙 In this episode, we explore the framework of Conversational Marketing, revealing its potential to enhance customer engagement and understanding. From engaging visitors effectively to personalizing their experience and suggesting appropriate solutions, Conversational Marketing can revolutionize your business's approach. In this episode, we are learning how you can humanize conversations with your website visitors, how to follow up, and how almost always to make sure your customers' questions are answered Please feel free to contact me on LinkedIn or e-mail me at [email protected]. Follow me on LinkedIn to never miss my journey!



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